8th April 2014
2nd April 2014
27th March 2014
26th March 2014
25th March 2014
24th March 2014
- Tom Nixon’s back at NixonMcInnes. And Will McInnes has a new adventure. 1st October 2013
- I’m bored of social media and here’s why… 6th January 2014
- Are you really working flexibly? Seven things to check 10th March 2014
- Digital transformation 11th June 2013
- The role of leadership in creating a ‘social’ culture 8th May 2013
- A manifesto for digital change in Government 3rd October 2013
Latest from Jenni
Transcript from my talk at Customer Experience Evolutions, March 2014Read full blog post
I'm a designer. For me its a mindset, part of the way I am. I'm drawn to seek out and understand problems and then work out ways of making things better. I'm also incredibly nosy - I love to understand other people, the way they work and the culture they exist in.
I'm a digital veteran and have experienced the massive changes the internet has wrought on just about every aspect of lives and business. I believe the attributes of the social web - openness, transparency, lack of hierarchy and massive interconnection provide a model for better, happier lives.
What I do
As a strategist, I work with new and existing clients to understand their context and their challenges and then co-design ways to make things better.
As a consultant I get hands on - designing and facilitating workshops, action learning groups and other interventions, and providing big ideas and sound advice.
As director of products & services I make sure that we understand clients' needs and have the right offer to meet them.
As a people manager I mentor my colleagues to help them be the best they can be.
Why I do it
I believe in the power of people to come together to do the right thing for the common good. Unfortunately I also see systems and structures that have evolved to disconnect people from each other and make this harder than it should be.
Digital tools, technologies and behaviours allow individuals the power to force a change to these established systems and structures and connect together in new and meaningful ways.
I've been with NixonMcInnes since 2006 and in that time I've come to see the difference that democratised working practices can make both to my own sense of freedom and agency and to others. This is deeply satisfying.
Latest Blog Posts
- Customer Experience Evolution: to change your market impact, you need to change yourself, 25th March 2014
- Meaning 2013: a quick roundup, 12th November 2013
- NixonMcInnes Board Report: Innovation in July & August 2012, 17th September 2012
- NixonMcInnes Board Report: Innovation in May 2012, 11th June 2012