21st April 2015
17th April 2015
12th April 2015
27th February 2015
16th December 2014
15th December 2014
- Announcing big changes at NixonMcInnes: Fit for purpose and fit for the future 16th December 2014
- Why conduct risk means big culture change for banks 11th September 2014
- Seven new initiatives from NixonMcInnes transformation 27th February 2015
- Goodbye (for now) from Max 15th December 2014
- Designing a business for emergence and complexity 29th October 2014
- A 10 step model for delivering an effective conduct risk culture 10th October 2014
Latest from Clive
More and more workplaces are making the realisation that a strictly-enforced 9-to-5 working day can make people unhappy. I've worked in offices where employees with 20 years' loyalty are expected to feel apologetic or guilty for wanting to leave the...Read full blog post
I’m into training, writing, developing new ideas and asking awkward questions. I’ve worked in the travel industry and the not-for-profit sector, and I believe two of the best tools available to improve our world are the internet and the bicycle.
What I do
My work with NixonMcInnes is a mix of training, research, analysis, silly ideas and good hard thinking. Like everyone else at NM, it’s all about helping big organisations to genuinely be more human - but I specialise in equipping our clients to use social tools in smarter ways.
This could be through training customer service teams, supporting busy community managers or getting stuck into some content planning.
I do lots of work with our rail industry clients - helping them grapple with the relationships, the emotions and the technologies they share with their passengers.
I run training programmes for local and national government – including the Foreign and Commonwealth Office – where I equip officers to answer travel advice queries online.
And with my background in travel and not-for-profit, I also deal with our clients in those sectors, including environmental charity WWF.
Why I do it
I believe in keeping things clear, open and simple - cutting through stuff like jargon, hierarchy and convention to find ways we can all understand each other more clearly.
The programmes I love to work on have a clear societal benefit beyond immediate commercialism. If we spend less time struggling with organisations like banks and railway companies, perhaps life becomes easier for us all.
Training is my main working passion – I get a buzz from getting a group of people to share views and encounter new ideas they can use in their work.
Latest Blog Posts
- Are you really working flexibly? Seven things to check, 10th March 2014
- Hear and now: social media listening for operational decision-making, 26th September 2013
- Vine – Will it change the way we feel about video?, 30th January 2013
- Up-goer five and thinking about the words we use, 28th January 2013
- Weeknotes – 01/12/12, 1st December 2012