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Celebrating six years being a WorldBlu company

I'm very happy to share that (as you might have guessed from th...

{Insert brand name} – where the customer comes first!

I believe our newly connected, digital world has created a burning ...

Digital transformation – sound a bit scary?

Digital transformation. It’s a phrase that gets bandied around fr...

Is your organisation developing or dying? The 7 stage life-cycle

Like people, organisations have a natural life-cycle, from being a ...

Customer Experience Evolution: to change your market impact, you need to change yourself

Transcript from my talk at Customer Experience Evolutions, March 2014

First Friday April 2014: “Wearable technology” with Kevin O’Sullivan

Wearable technology - fancy a closer look? Kevin O'Sullivan is ...

Why we’re working on empathy

The whole team at NixonMcInnes has recently taken part in a two...

Training digital apprentices

We run training for professionals in sectors like government, trans...

CityCamp – four years in and still making change

Anyone who knows me or has been reading our blog for the past f...

Event: Conscious Capitalism and the business case for passion and purpose

Building a business based on passion and purpose. Touchy-feely hipp...

Business in the digital age: How business can help save the world (a talk transcript)

On 6th April, it was my privilege to talk at 'Brainstorming the fut...

Are you really working flexibly? Seven things to check

More and more workplaces are making the realisation that a strictly...