Redesigning organisations for the connected future.
We are a social business consultancy working with our clients to redesign their organisations for a radically different 21st century. Our work uses social technologies and contemporary working practices to improve performance both inside and outside the organisation. And we don’t just talk about it: we practice and experiment with these fundamental changes ourselves.
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Social business strategy
Leads everything that we do. We help clients to understand social media and develop the right approach for their organisation and target audiences.
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Communities and campaigns
Helps clients to create a dialogue with the outside world, build brands, create better products and increase profits.
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Social customer care
Today customers expect quality service, fast, through social media. We have helped some of the biggest brands in the UK to deliver this.
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Social technology consulting
Businesses gain deeper intelligence and become more social by studying and applying the technologies and innovations from the social web.
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Behaviour change through social
Using digital marketing tools and techniques to influence behaviour for social good.
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Social media crisis communications
Managing fast-spreading crises through social networks.
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Training academy
Training courses and workshops for the world of social business
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Experiments
Clever ideas are great, but they're even better when they become real
