Case studies

Business change for a digital world

    Pan Macmillan

    How NixonMcInnes helped top 5 UK publisher Pan Macmillan to adapt to the challenges brought about by digital disruption
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    Foreign & Commonwealth Office

    NixonMcInnes is working with the FCO on bringing digital into the heart of its day-to-day work supporting British nationals abroad. The FCO’s Consular staff are the ...
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    Barclaycard

    New web relations team goes deep into the customer experience Barclaycard identified a need to create a web relations team that could specialise in monitoring and ...
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    First Group

    How we have embedded digital customer engagement into business practices We have been working with a major transport provider on an ambitious six-month programme to ...
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    Nectar

    Loyalty brand Nectar wanted to evolve its social web presence – to enter new online channels, engage with more customers and grow brand advocacy. Nectar’s ...
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Taking social media to the next level

    BIS – the Department for Business Innovation and Skills

    How NixonMcInnes helped the Department for Business Innovation and Skills work collaborate with its whole ecosystem
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    Channel 4

    Understanding the Social TV opportunity: How we delivered insight and recommendations to ensure Channel 4 survives and thrives in the world of connected viewing
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    First TransPennine Express

    TPEassist: a rapid response Twitter team for rail passengers We’re all familiar with companies offering customer service over Twitter and there are many examples of ...
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    Cisco

    Before the Cisco team embarked on a social media strategy for Europe, they wanted to know more about what they were taking on. Importantly, they needed to learn more ...
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    WWF UK

    In the past two years, environmental charity WWF UK has established an active social media programme that has promoted its causes and set the stage for future ...
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