Category Archives: Training

Working with Brandwatch on questioning and documentation

How we worked with Brandwatch on some training.

Strengthening social customer service for Nectar

How we helped Nectar scale up their social customer service.

Helping the RSPCA engage with online influencers

How we helped Helen from the RSPCA find and engage influencers.

NixonMcInnes Academy: We love training

This is a good time for training at NixonMcInnes. A very good time....

Current themes around social media and fundraising

Max and I did a presentation last week on the current themes around...

Google+ Pages for businesses: Circular thinking

And so it has happened: the inevitable and keenly-awaited announcem...

Visualising Advocacy — mapping advocacy around campaigns using free tools and open data

This morning, Beth and I ran a session at the Engaging Networks Com...

‘The Basics of Blogging’ – Clive’s talk at WP-Brighton

Clive's talk on 'The Basics of Blogging' at the WP-Brighton event.

Audience research – getting to know your Facebook Fans

We all know that the better we know and understand our audiences, t...

Sharing, location and privacy: updates from Google+, Facebook and Flickr

Every week there are innumerable updates to thousands of online ser...

Retweet tool

Last week I was asked by Beth if I knew of an easy way to count all...

A hack for searching for tweets by date, with help from Google Spreadsheets

In which I present a simple but effective hack for pulling tweets o...