Category Archives: Social business

An interview with Jenni Lloyd

Frugal innovation, systems thinking and cardboard arcades.

Culture Shock: the future of business is social

Yesterday I had a great day at Media Future conference in Dublin ba...

Why collaborative technology won’t fix your business

Collaborative technologies, like Jive Software, IBM Connections...

The death of the Digital Native

You've probably heard the term 'digital native' before, it's a phra...

Disruptive start-ups and banks – putting the ‘me’ in disintermediate*

Like Caz, I was also at the Finextra Social Media day last week...

For profit or for purpose: do we have to choose?

This quote from Adam Braun's (of Pencils of Promise a US-based ch...

What social business platforms could learn from DrawSomething

Is there something in the asynchronous nature of DrawSomething that...

Strengthening social customer service for Nectar

How we helped Nectar scale up their social customer service.

You’ve got to get wet to learn to swim in social business

The world of HR and social media are well and truly colliding. But ...

Money for old rope?

Earlier this week, FSA exec, Martin Wheatley, hit the business ...

We’re excited about Datasift Historics

A couple of weeks ago Datasift announced Historics. This got us...

‘Good’ business is good business

I was recently asked about my thoughts on the relationship betwee...