
Following on from some inspiring efforts from Russell Davies, Matt Locke and our very own Matt Matheson, here is a collection of things currently keeping me up at night.
Death #1: people
Maybe a bit premature at 29, but I cannot stop thinking about death and what it means for online. This train of thought was sparked by this piece in the New York Times, telling how Facebook has been recommending users become friends with people that have long since died. Ouch. Not that this is Facebook’s fault, it’s not their responsibility to ensure all users have a heartbeat, but it does throw up some awkward questions; should loved ones take responsibility for closing down your social profile? Should we hold odd online funerals, with virtual tears etc? What happens when the number of dead users on a particular site outnumber the living ones? Unsurprisingly there are already processes in place, both Twitter and Facebook cover this subject in their help sections, and brilliantly, @zenbullets wrote this cracking account of how he can now live forever by creating a Twitter bot. And if the idea of living forever on the internet scares you, but you don’t want to waste the vast bucket of content and ideas that make up a human brain, simply become an Intellectual Property Donor, and “ensure that your creativity will live on after you are gone”.
Death #2: information
If humans have lifespans, food has a sell-by date, and most technology products have an uncanny ability to implode after a seemingly predefined period, then why don’t websites and other online entities have a end date? Aside from the significant environmental impact of shit-loads of data living on for ever, it’s also just slightly depressing that information will haunt us forever by default. It makes me sad to think that in my old age, the rap video I made with my friend Tom whilst drunk on Martini Rosso (narcissism FTW) will exist on a dusty Facebook server somewhere, taunting me like an ugly, unreachable mole on the small of my back. I read the phrase ‘digital forgetting’ once in Wired magazine, and I wonder now if we should be given the option to set a lifespan on any content we upload/create, allowing the host site to ‘forget’ it after a sensible amount of time. Yes, the internet is great because of its size and the sheer depth of useless information, but as individuals and agencies I think we should take more responsibility for the age-limit of things we create.
Micropayments actually working
A few weeks back I was listening to a jazz band in an outdoor bar in Montenegro (in stark contrast to my normal evenings, hitting refresh on mountain bike forums whilst being headbutted by my over-affectionate cat Bowie); the band were ace, as was the bar and the cocktails, but the one thing that stuck in my mind longer than the hangover was the way the band got paid – each time I ordered a drink, 0.50€ was added to the bill for ‘music’. Simples. Instead of paying five or six euros up front, or seemingly nothing at all and the price being invisibly added to drinks, everyone drinking at the bar was contributing in a series of tiny payments. Best of all, the amount paid was proportional to the amount of music enjoyed; stay all night and have six drinks, pay 3€; stop for a quick pint and pay half a euro. Micropayments in action.
Back in the internetz, I shelved this train of thought until I saw a tweet mentioning Flattr, a super clever way of making micropayments work across a broad range of websites. Basically, you pay Flattr a $2 monthly subscription, you then get all up in the internetz as you normally would, and when visiting sites who are signed up to Flattr, you hit the Flattr button to show you like the content on show; at the end of the month, all of the sites you’ve deemed worthy of a Flattr click are given an equal share of your $2. Making the genuis even more genius-er, the makers have developed a Firefox plug-in which allows you to ‘Flattr’ sites not signed up, making the system universal. Only launched in March, the long-term possibilities for Flattr are amazing; current payment systems like the Times paywall will seem archaic in comparison, with users being able to reward a much broader selection content, and the creators receiving rewards for creating.
Naming conventions
Earlier this year I attended FutureEverything, an ace conference that gave birth to a dozen mind worms within my information addled brain, but the one that keeps nagging me came from an audience member in the Infinite Bandwidth, Zero Latency panel session. Following an awful lot of interesting and wordy discussion, a bearded man was passed the microphone, and he proceeded to vent his anger at the labels being thrown around by the panel. He suggested that by being too quick to label new technologies and ideas, that we were limiting them, alienating potential audiences and stifling ideas before they could fully form. As an agency we strive to avoid buzzwords, so much so that we’ve given clients buzzers with which to highlight and shame our use of it during training sessions. What the angry man was saying though was taking this even further; that even the existence of buzzword-y labels was damaging. Would locative services catch-on faster if they didn’t have the annoying moniker? Is realtime a pointless term given that nothing is ever, technically real-time, if we’re being honest, and so why harp on with the label. And lastly, what is social media? Isn’t this all just online stuff? Or just talking with electricity? Or not?
Speed of consumption

Having spent an unhealthy amount of time recently listening to geeky podcasts, I noticed the above [1X] button on my iPhone. If you press it, you can listen to podcasts at double speed. I found this super mega exciting, as it’s like a cherry on the top of an idea we discuss in training quite a lot, about people being increasingly time-poor, and in a state of continuous partial attention. Imagine watching movies at double speed, or reading every other word in a book in order to race through it. And then imagine doing this whilst consuming some other kind of media. Imagine consuming two forms of media (not difficult if you think about reading internetz whilst watching television), at the same time, both at double speed – that would be like four times more than normal. Then imagine having a conversation with a loved one whilst doing all of this, and you can feel your brain start to hurt.
Worth pointing out that if you press the above podcast button twice, you can listen at half-speed, so it’s not all bad. Not sure when you’d do that, but I imagine it would be like giving your brain a hug. Which it would need after listening to this, the ultimate in speedy consumption.
One last one…cats for change
I know this is supposed to be a five item list, but last night I woke up at 3AM and couldn’t stop thinking about cats. Not only are they the perfect evolution of the mammal, but they kind of make the internet go round. Lolcats, cat-bin-lady, auto-tuned cats, there is literally not a day that goes by without some kind of cat viral content. With such universal appeal, is there some way of using cats for good? Could they be an untapped source of power, ready and waiting to make the world a better place? Not sure how, but I’ll enjoy thinking about it.
Ross wrote this on 02.09.10 – what do you think?
It's filed in the Interesting, NixonMcInnes, future box
About the same time as the second ‘What the F**k is Social Media’ presentation was being bandied about, I remember wondering whether the huge usage stats therein were good or bad, and if we should be pleased that we lived in a world where billions of images, videos and words were being uploaded constantly. Purely from a time point of view, there is only so much a human can absorb in any one day, and so were we being smart by encouraging clients to add to the noise?At around the same time, I started reading about the real-world impact of this information abundance, and the scary realization that the cloud isn’t actually a fluffy, floaty cloud full of binary angels and heavenly code, but is a physical lump of hissing, whirring servers, dotted around the globe (although apparently they’ll soon mostly be in Iceland, where lower temperatures mean less cooling costs – genius idea, although imagine the mild panic when the next volcano erupts and takes the internetz away). Read more…
Ross wrote this on 30.04.10 – 3 comments
It's filed in the Design, Interesting, User generated content, future box
Creating scenarios based on limited, but specific information. Generating ideas or solutions quickly. Listening closely to other people. Accepting what you’re given. Making sure you don’t deny people their voice or views. These are all aspects of improvised comedy, something that I’ve recently found out that I have a real and genuine passion for.
How did this come about? A little under a year ago I decided to enrol on the The Maydays beginners improvised comedy course ‘just to give it a try for a giggle’. It’s not stand up – it’s improvising and creating scenes on the spot, with a limited input from the audience (if any). I’ve got so sucked into this wonderful art that I am now half way through my fourth course, six live shows down and planning on starting a 10 week improvised singing course in April. It’s provided me with an amazing forum to unleash my creative side and has also provided me with a set of invaluable skills that are not only good on stage, but also in business.
Drawing on my own experiences, there’s four things I’d like to share with you about how my improvised comedy transfers to the workplace in my life.
Confidence.
My confidence has increased massively. I can think of a key example of how this shows. Some time back I was called at short notice to attend what was meant to be an informal meeting with two client contacts in a government department. Upon arrival, I was alerted that the format had changed, and we had 10 people present, from different areas of the government and department of health and that I was expected to lead the meeting from the perspective of the site build. Two years ago, I would have struggled and had a fair bout of nerves trying to present ‘on demand’ to this group of people, however I felt confident, took a deep breath and the meeting was a great success with a wonderfull project being spawned afterwards. I put this down to the many situations posed to me in improv where I have had to ‘jump in the deep end’ either on stage or with people I do not know and had to be confident in my surroundings to be able to perform to the best of my ability.
Creativity.
Improv has inspired and rejuvenated the creative aspect of my mind and has it bubbling like it hasn’t for a long time. I’m much more confident in putting forward ideas for pitch materials, attending brainstorms and getting actively involved. I find I’m thinking differently about how I might present and run workshop style sessions. It’s generally made me think more creatively and made me want to get involved in the more creative activities that happen around me in and around work.
Listening & Trust.
Improv forces you to listen very carefully and trust what you are given. You’re given a set of specific words, themes, locations or circumstances (much like a problem a client may have) and you are forced to respond in a way that acknowledges and builds on the inputs you’ve been given, not reject them. If someone needs a sock, there’s no point giving them a shoe. I know in myself and in my day to day work that I am consciously trying to listen to people more, respond more appropriately, and trust what I’m told, as opposed to responding in an ad hoc or generic manner.
Teamwork and interpersonal skills.
Improv definitely grows your interpersonal skills and builds your ability to function as part of a team. In improv, we refer to this as the ‘group mind’ – which is the idea that if you are closely aligned with the people around you, you will inherently and sub-consciously strive to achieve the same goal. I’m sure I don’t need to explain how massively beneficial this is in the day to day workings in a busy agency!
So there it is – my four key takings from Impovised Comedy and how it can benefit you in your working life (and your personal life?). If you think this is cool, and want to learn more about the awesomeness that is improv, there’s a few places online I reccomend:
- Check out Peter Day’s ‘‘What can business leaders learn from rock musicians and improvisational comedians?’ Radio 4 show. There’s some fascinating insights in there and I highly recommend that people have a listen. http://www.bbc.co.uk/programmes/b00p944k
- Contact The Maydays – they run business workshops as well as general improvised comedy courses
- Ping me a question, via email or twitter or come to one of my improv gigs (also listed on my twitter account)
I’d be keen to hear if anyone out there has any experience of improv, or has an ‘extra curricular’ passion that whilst not immediately obvious, benefits the work they do on a day to day basis?
I look forward to hearing from you!
Matt
Matt wrote this on 22.02.10 – 9 comments
It's filed in the Blogging, Brighton, Business, Funny, Interesting, NixonMcInnes box
Fig 1: Ross, excited.
There is a ton of cool stuff flying around at the moment, and rather than attempt some kind of comprehensive mega-list, here is a snapshot of why I think 2010 will rock. Read more…
Ross wrote this on 06.01.10 – 3 comments
It's filed in the Industry news, Interesting, NixonMcInnes, future box
Recently, and with worrying regularity, Twitter has become a platform for a series of high-profile bashings. First was Jan Moir thanks to her unpleasant article concerning Stephen Gately, then Ian Morbin, a (former) London Underground worker exposed by a well-timed video, and most recently AA Gill who unwisely used a restaurant review to gush about baboon killing. On each occasion Twitter users have lead the public outcry, calling for resignations or worse, which has lead to some questioning how orchestrated these mobs were, and others wondering whether the timing of such a scandal determined the scale of the impact. Read more…
Ross wrote this on 29.10.09 – 7 comments
It's filed in the Blogging, Ethics, Interesting, NixonMcInnes box
The Future of Technology in Eduction is the kinda event I really enjoy going to – not social media for social media’s sake, but the application of what excites us all to a profoundly important topic.
I enjoyed the day and there were vibrant twitter backchannel conversations.
I’ve embedded below the slidecast (slides plus audio) as a nice lofi alternative to the videos, which are also good and enjoyable.
I’ve also included James Clay’s talk, which was the stand out talk of the day for me: hopeful, fun, inspiring.
(Also definitely worth checking out is Peter Robinson from Oxford University’s comprehensive account of setting up iTunesU, which was very interesting too.)
My thanks to Tim Bush and Frank Steiner from ULCC for inviting and looking after me on the day: they put on an event to be proud of.
Will McInnes wrote this on 12.10.09 – what do you think?
It's filed in the Events & conferences, Gaming, Interesting, Social media, Social networks, Virtual worlds, Web technology, Widgets box

I realise this isn’t the usual topic we blog about on the NM site, but I had a wonderful experience doing some overseas work earlier in the year in Africa and I wanted to share my story with the world and I thought a blog would be a great way to do this.
Back in February I had the opportunity to spend 2 weeks at an orphanage in rural Ghana, West Africa.
Rather than tell a deep story about my trip, I thought I would highlight the main observations I made during the trip, documenting a little of what I was able to experience. I hope it provides an enjoyable read..
Travelling there
It took a 7 hour flight to get to Ghana, then a days travelling to get from Accra (the capital) up to Sekyere. A long old trip! From Accra we caught a coach to Kumasi, and from Kumasi had to catch a ‘tro tro’ to get to
the village. A ‘tro tro’ is essentially a ragged out old vehicle with too many people squeezed in, often with no doors and little of a windscreen, quite often with an individual hanging off the side. Quite a hair raising experience on those roads I tell you.
Location
I was staying at an orphanage based in Sekyere, a medium size farming village in Rural Ghana, about an hour or so’s drive from Kumasi, which is Ghana’s second largest city. The village consists of one main road (or dirt track) that
stretches the length of the village, with shacks, huts and the early stages of brick structures strewn out to the left and right of the main road. Running water and electricity are present for some, but are limited and the reliability varies.
The orphanage
The name of the orphanage is Revelelation’s Children’s Home. It is a small orphanage, run by a man, Nana, and his wife, Margaret. There are 15 children, half of them disabled and the orphanage is run very much as an extended family as opposed to an institute. What this essentially means is that all children at the orphanage have their names registered as children of Nana and Margaret and all are treated equal, as family. The orphanage is essentially a largish, old building, with 5 rooms: 4 bedrooms and one main living area. Bedrooms are sparse, with an old bed and a sheet per child, and the living area consists of an old wooden couch/chair and a coffee table.
Outside the orphanage the grounds are used to grow food such as casava or coco-yam and chickens run free until a
time comes that they are to be used (for celebrations, or sale). The toilet is outside the orphanage and up a little track and is essentially a toilet sitting over a deep hole in the ground. You do need to watch out for the bugs hitting your bum cheeks.
The villagers
Upon first arrival I was very nervous. Everyone looks (well, stares) at you and are very, very intrigued. After all, my friend and I where the only white people for miles around, certainly only in the village. Indeed, we had one little girl run away crying and it’s only after we found out it was because she had never seen a white man before.
The locals call you ‘Bruni’ which means ‘white person’ – and the children in particular like to sing ‘oh bruni, oh boobuni’ – which means white man amongst black man. They are very sweet and call out Bruni and jump around as soon as they spot you, even from a distance..
We had to meet the local village chief on arrival, who, even though he speaks English, had to have a translator present – it’s tradition apparently that he speaks in his local tongue when greeting visitors.
We also met the local police chief, which left some to be desired I have to say. A glass eyed, scarred man, working out of a shack and spending the most of day sitting on a bench. Not sure how quick to the mark he would be if there was a crisis, but he was friendly all the same.
After a few days, word had quickly spread that there was 2 bruni’s in the village, and before we knew it people left right and centre were telling us ‘I like you’ and wanting to shake our hands. Very endearing, though also somewhat nerve-racking when most of the time they have a bush knife in the other hand.
Local cuisine
The food is probably the strangest I have eaten anywhere. It’s quite a stodgy diet, usually of rice or yam (which is a kind of peanut mush ball) accompanied with ground plantain leaves mixed with a fiery chilli and lots of oil to dip it in. Plantain, cassava, coco yam and rice are typical daily food, most of which are farmed from the surrounding lands.

The food doesn’t stop there though. One evening, on a foggy night driving back from the medical centre through the bush we felt a thud beneath the car. Nana ran out of the car and came back a moment later with a huge grin on his face and a large animal in his hands. He had run over a huge bush rat which he exclaimed is a delicacy and is worth more than a live chicken locally. I then spent the rest of the evening watching Junior and Sarfu (the two older boys) skin and prepare this rat. The following day I had it in a hot stew – it was delicious!
The children
The children are, quite simply, adorable. They are a real mix of ages, from different backgrounds with different reasons for being at the orphanage. Some simply have parents that have passed away, other have a more worrying background of being cast out due to beliefs in witchcraft and other tribal beliefs. A shame.
One thing that was clear and apparent was the generosity, willingness to learn, and sheer playfulness of the children. They all want to go to school, they all want to learn and they all work – very, very hard. Outside of school, the older children cook and wash the clothes for the household as well as farming and tilling the grounds. They support each other as a family unit. The other obvious thing is that children are children – wherever in the world you are. They love to play, tease and have fun. I was gobsmacked at how happy these children are given the fact they don’t have an ounce of what children have here in the western world – a leaf could be taken out of their books when it comes to acceptance, humility and happiness.
The local schools and children’s approach to schooling
I spent a couple of days at the local school (we had to walk the children each day) and met the teachers. It’s amazing! The response you get saying good morning to a class of 60 children is quite impressive. They leave early for school, usually before 7.30 and are back for 3pm. The day is similar to ours, lessons, lunch, lessons, home. The main difference is the infrastructure they are taught in and the subjects. I have to say when helping some children with maths homework I was struggling myself.
The culture/religion/social observations
In my eyes, the culture was one of a very old, developing country, though on the brink of change. Ghana is a model country by African terms, with peaceful, democratic elections taking place and (recently) free schooling for all primary age children (the problem is access to it).
Late one night we heard lots of chanting and drums – this went on for hours and hours. We found out later it was a religious (Christian) ceremony. It’s an interesting combination of Christian beliefs and traditional African rituals.
Another thing I noticed as I travelled around, was the occasional white marquee being set up for what looked like a wedding. As the time passed I realised these are for post funeral gatherings. They celebrate the life of an individual with a huge party when a person passes away and go to great lengths to advertise the celebration party of a passing person.
Hygiene
Hygiene varies depending on where you are, the plot of land you are given by the chief (that is how homes are allocated) and what your approach as an individual is to personal hygiene. We saw some areas, particularly near the cities that were awful, and others not so bad. One huge problem they have is plastic. All water and packaging comes in either plastic bags or similar – these are sold roadside, and dropped after use. They are everywhere. I spent three whole days clearing up just the plastic bits from around the orphanage grounds – but it comes back so quickly. There is no rubbish collection.
Malaria
Malaria is rife in the area – we spoke to one missionary that said he had caught malaria 3 times in the past 2 months. One evening we noticed that one of the smaller children, Adjunem, was very quiet. He went to sleep very early (whereas normally you can’t keep him quiet) and I was concerned. We checked him, and he was very hot, and we couldn’t wake him. Unfortunately, Margaret and Nana weren’t aware of the severity purely because they aren’t educated enough to spot these problems. We told them something was wrong and insisted on taking him to the next village to get to the medical centre. Upon arrival, a very strict women took two looks at him, confirmed his symptoms and said ‘Malaria’.
A cocktail of 4 types of medicine and a suppository later and the boy was back on his feat saying our names – all in 10 minutes! That must have been some drug cocktail.
The nearest city – Kumasi
Kumasi is the nearest city to Sekyere, it takes an hour or two by tro tro to get to and is a completely different experience. Away from the tranquillity and bush knives of the country side there is a massively overcrowded and busy city. This really was a completely different world.

Kumasi is home to the largest market in West Africa and indeed it is like a labyrinth. Turn after turn of markets stalls, cooking foods, fabrics, rice, bartering and homelessness. Thank goodness we had Nana to guide us else we would have surely got lost. Earlier, we had agreed to purchase the children new school clothes and some much needed covers for the old sofa they had and this was main reason for coming to the city. We walked in and out of dusty alleys, eyes everywhere, past a bush rat outdoor kitchen with literally hundreds of these things being cooked until we came to an opening in a wall where a little fabric workshop was busy bustling away. It was here we selected and placed an order for the school uniforms and for seat covers from a sweet old tailor with purple lips. Within the week the tailor came to the orphanage with everything as requested for the children. Happy days.
What I took from the experience
Sure, a visit to a small orphanage in Ghana isn’t going to change the world, but it gave me an opportunity to experience first hand a lift style that has always fascinated me and provided me with an opportunity to make a small difference to a wonderful set of individuals that I now have ongoing contact with.
There is much, much more I could talk about, perhaps in another blog post. If you’d like to hear more, let me know.
I hope very much Ghana continues to develop as an emerging nation in Africa and I very much look forward to my next visit early next year.
I’m keen to hear of similar experiences others may have had – have you done any overseas volunteer work? How did you find it? Would you go back?
Thanks for reading.
Matt wrote this on 15.09.09 – 6 comments
It's filed in the Blogging, Democracy, Ethics, Interesting, NixonMcInnes, Off topic box
This week’s been great for blogging stories – first Ryan Air gave us a first-class example of how not to engage in the blogosphere, then the medium gets great public recognition courtesy of the George Orwell prize.
When lone blogger Jason Roe posted that he’d got the Ryan Air website to display a flight price of 0.00, he probably didn’t realise he’d end up featured on the Times Online within a week.
But, thanks to a vitriolic and profane response by (a now confirmed) Ryan Air employee, bloggers everywhere have been linking to Jason’s blog.
The result? The number and influence of sites talking about this means that now a Google search for ‘Ryan Air’ brings up the Times Online at number five.
Whether Ryan Air care about this is doubtful, given their official response denouncing ‘idiot’ and ‘lunatic’ bloggers – but it is a great example of the potential effect on brand image when you go about engaging in the conversation in the wrong way.
A polite, or even grateful response might not have got the same coverage (given everyone’s love of a juicy story), but at least it wouldn’t have further cemented the company’s ‘bullish’ (and that’s being polite) image.
On a more positive note, Radio 4’s today programme announced that this year’s George Orwell prize for political writing is featuring a category for political blogs.
It’s a great public endorsement of the medium and recognition of the people behind it as credible writers (rather than idiots or lunatics!).
About time too – as Evan Davis asked this morning – if Orwell was still around today, might he be a blogger?
Max St John wrote this on 26.02.09 – 1 comment
It's filed in the Blogging, Interesting, NixonMcInnes, Social media box

Yesterday started like any other day at NixonMcInnes; Will was running the ever popular Measurement Camp when he was suddenly pulled aside by our friends at Hotwire and asked if he would like to provide comment on the breaking news that Facebook had decided to change their terms of service and implement an ‘irrevocable’ licence to do exactly what they want with your content. Facebook have now returned to their previous terms of use after tens of thousands of users said it breached their right to privacy. Controversial eh? So controversial that the BBC picked up on the story and invited Will to comment. We naturally, jumped at the opportunity, it’s not every day you get to be on the BBC after all. 15 minutes of fame at last.
So Will had to leave Measurement Camp early (apologies to all of those in attendance and thanks to those who were left to wrap up the morning session) and was whisked over to Television Centre in White City where he was interviewed for the BBC lunchtime news.
Back in Brighton, the NixonMcInnes office and various members of the Twitter community eagerly waited to watch him on the TV.
Check out the Twitter chatter that’s been going on; NB this content is liklely to be out of date in a couple of weeks time.
Such an exciting and memorable day, we simply had to shout about it.
We are very proud of our Will, well done and many thanks goes out to Robin Wilson at McCann Erickson for the lead and to Hotwire for securing the opportunitty and organising Will on the day.
View Will’s stellar performance.
Ruth wrote this on 19.02.09 – 3 comments
It's filed in the Funny, Interesting, Marketing, NixonMcInnes, Press, Social networks, User generated content, Web technology box