Blog archive


Jenni Lloyd

NixonMcInnes Board Report: Innovation in July & August 2012

At NixonMcInnes, innovation is a process that leads to the creation of something different that has impact for our community and supports our mission. Our community is made up of ourselves, our clients, our network and the wider world.

Each month I write a round up report of the team’s activity ready for the board meeting – and this is the latest. As ever, feel free to leave feedback in the comments :)

the 5 second healthcheck

(thanks to Flickr user Mark Morgan Squircles for the image)

Why red amber?

I’ve upgraded this month from red to amber in response to Beth and Steve’s prompting in the comments. I think I was focusing too much on quantity and not recognising the scale and complexity of what’s been achieved in the last couple of months. Happy to reconsider!

I has previously chosen red because innovations have been thin on the ground for the last two months. There are multiple probable reasons for this – holidays in particular but also volume of work for those not on holiday, people leaving the team, training and the focus on the review process

What could we do better?

Regroup and plan innovations for the coming months – recognising that after Meaning and the review round we’ll be moving office!

  • Always – Tell the world, be confident and congratulate ourselves
  • Use the website to tell the world about the great work you’ve been doing
  • Finish off any innovations previously reported, package them up, tell the company what you’ve done and then add them to the Experiments section of the website

July & August Innovation highlights:

from Edd

  • YRS Brighton has been MASSIVE this year – 17 kids, 10 mentors (including people from the States), and amazing innovations in terms of the outputs from the kids.
  • This is a tiny entry for a huge achievement, so please don’t overlook it! Edd has blogged about YRS so get the full story there

from Beth

  • Although this was a weekend project, I learnt how to do network visualisation using Gelphi!

  • Ollie is making a Gelphi file for the WWF mapping project so I can visualise it if I have time

from Beth & Steve

  • Steve and I delivered a mapping 2.0 project for WWF Business & Industry. It maps niche networks around one key spokesperson/influencer on the basis of earned network connections rather than self-defined bios. Also it takes an email database and identifies Twitter accounts which match the emails
  • This will enable WWF to take a highly strategic and targeted approach to engaging with influencers online

from Lasy, Beth, Max & Jenni

  • We redesigned the review process from scratch to enable us to deliver the improvements necessary to the rewards process. This involved processing feedback from the team, clarifying our goals, collating ideas from outside and then creating both the process and supporting materials

from Steve

  • I created Twitterspawn to help with Twitter-based data / insights projects:
  • “We found, by running 8 concurrent twitterspawn clients, we were able to drastically reduce the amount of time to ingest all Obama’s 18 million followers by a whopping 1,820%, with the whole lot downloaded in just over 1 hour and 22 minutes!”
  • Along with Simon from Sussex Uni’s Text Analytics Group, we designed a high-level semi-automated social customer service process using natural language processing to prepare automated responses where appropriate.
  • Edd started work on the Social Customer Service barometer.
  • I did some R&D with a Raspberry Pi, hoping to unveil this at the Open Studio in a couple of week’s time.
This post was filed under Innovation, Working culture Comments are currently closed.


  1. I think the above innovations are pretty good, if I do say so myself! I would have given it at least an orange! The mapping 2.0 project and YRS are both MASSIVE achievements and innovations.

    Posted 19th September 2012 at 12:59 pm | Permalink
  2. Yeah, red does seem a little harsh — possibly due in part to me sending in my innovations late :\

    Posted 19th September 2012 at 1:23 pm | Permalink
  3. Soz – maybe I was being a bit tight-arsed about it! It’s partly because it was a two month report, and partly because I didn’t review the traffic light after Steve sent me his list (late – bad man!)

    Posted 19th September 2012 at 2:00 pm | Permalink
  4. relented – you’re right :)

    Posted 24th September 2012 at 12:54 am | Permalink
  5. Yay! Thanks!

    Posted 25th September 2012 at 1:38 pm | Permalink