On the topic of “them and us” and blame, I think blame is probably the wrong frame.

Looking at issues through a frame of “how did I contribute to this issue (along with everyone else?)” is probably more useful.

It’s less confrontational – when we hear blame we close down and don’t listen. We also get emotional – we feel picked on, for example.

If we are not listening and feeling emotional we don’t have the information or the processing space we need to solve problems.

So we just spin our wheels.

Great post!