http://sethgodin.typepad.com/seths_blog/2009/01/who-you-are-and.html

Love it ;-)

So my suggestion is “be a fool, at least you’re alive”.

And secondly, drop certainty. Most of us think we are right so much of the time. And certainty really gets in the way – of understanding, and of knowing others.

Which would you rather be: certain? or happy?

People online are real people.

• If you send a nasty email, there’s a real human being on the other end who gets it.
• If you flame in a forum, you’re wasting real people’s time.
• If you spam someone, you’re really only making yourself look bad.
• If you write IN ALL CAPITAL LETTERS it sounds like shouting.
• If you want something to happen your way, try asking instead of demanding.
• If you give, you’ll probably wind up getting, too.
• If you blog just to pick fights, don’t be surprised when people don’t trust you.
• If you collaborate, say thanks.
• If you’re independent, say no thanks.
• If you like someone, tell them.
• If you don’t, walk away from the computer.
• If you’re giving feedback, lead with just one good thing.
• If you’re getting feedback, realize that the person must care a lot to have sent it.
• If you goof, apologize.
• If you apologize, mean it.
• If you smile, mean that too.
• If you don’t like something, don’t do it.
• If you do like something, spread it.

But far far more important:

• Give people a break.
• The break you probably deserve yourself.
• People are out to do good, 99% of the time.
• You probably are too.
• Say thanks out loud and a lot.
• Try making someone’s day.
• Chances are they’ll make yours in return.

Taken from Megan from the Squidblog.