Social business consultancy operating in and around London

Learn how to develop your social customer service strategy in six steps.

About NixonMcInnes

NixonMcInnes helps large organisations to succeed in a world disrupted by the internet. We specialise in business change programmes and advanced social media strategy.
Business change for a digital world

Drive sustainable profits through change programmes that help your organisation to become faster, smarter, more social and more innovative.
Taking social to the next level

Unlock better results from your organisation’s social media marketing through our advanced strategy and implementation services.
Explore Culture Shock

Be inspired by Culture Shock: a handbook for better 21st century business by Will McInnes, NM's co-founder and MD.
Explore Meaning conference

Meaning conference is the annual gathering for people who believe business can and must be better in the 21st century.
Pan Macmillan

How we helped top 5 UK publisher Pan Macmillan adapt to the disruption caused by digital

Pan Macmillan

How NixonMcInnes helped top 5 UK publisher Pan Macmillan to adapt to the challenges brought about by digital disruption

How NixonMcInnes helped the Department for Business Innovation and Skills work collaborate with its whole ecosystem

Pioneers in social business

Meaning conference

The gathering for people who believe the future of business must be better
Culture Shock by Will McInnes

A handbook for 21st century business by NixonMcInnes co-founder and MD
Download our free white paper

Learn how to develop your social customer service strategy in six steps